The Cruise Bookstore
Shipping and Returns
Our shipping policy is clear and efficient. We offer free shipping from 50 euros, which means that you can make your purchases with complete peace of mind and without having to worry about additional costs. Also, if you prefer to pick up your order in our store, this option is also free and we only need 36 hours from the moment you place your order for it to be ready in the store (excluding Saturdays and Sundays). An immediate collection in some products possible, if your products can be collected immediately we will call you. On the other hand, if your order is less than 50 euros, shipping costs 4 euros.
The final cost of shipping is provided to the customer in the purchase process, at the time of confirmation of data, and always before confirming your purchase. This amount includes the applicable Value Added Tax (VAT). In shipments to non-EU countries, La Librería will not be responsible in any case for the payment of taxes, customs duties or other charges.
Returns
Returns can be made up to 15 business days from receipt of the product, as long as they have not been opened or used and keep the original seal or packaging, if applicable. This will not apply to the sale of items that can be reproduced or copied immediately or that, due to their nature, items included in article 102 of the General Law for the Defense of Consumers and Users cannot be returned. .
In case of return, shipping costs are borne by the customer. Naturally, those returns that derive from our error or from a defect in the product served are excluded from this assumption. In this case, La Librería undertakes to exchange the defective product for another and will be responsible for the return and shipping costs. If the change cannot be made, the amount will be refunded.
Shipping